Finally — A Simple Way to Block Callers in Microsoft Teams Phone

For years, Microsoft Teams Phone users have shared the same frustration: there’s no straightforward way to block unwanted callers in the Teams Admin Center.

That’s just changed.

Haptap Call Manager now gives Teams administrators the ability to block nuisance numbers directly, quickly, and without needing to delve into PowerShell and deal with complex number patterns. Whether your organisation uses Microsoft Calling Plans, Direct Routing, or Operator Connect, Haptap Call Manager checks every incoming PSTN call and automatically rejects those on your blocked list.

In the new one-minute demo video, we show just how simple it is:

1. Open your Call Log in Haptap Call Manager.

2. Click the caller you want to block.

3. Confirm — and you’re done.

Within minutes, that number is blocked across your entire Microsoft 365 tenant.

You can also manage and test your blocked numbers from a dedicated dashboard, turning blocking on or off globally with a single toggle. It’s clean, visual, and refreshingly easy — exactly what Teams admins have been asking for.

With this update, Haptap fills a long-standing gap in Microsoft Teams Phone management, giving organisations more control over their communications — and more peace of mind.