Simplified deployment and management of Teams Phone for all of your customers

Manage Teams Phone Services

Accelerate onboarding:
From numbers to fully configured Teams Phone in 6 minutes

If you are an Operator Connect or Direct Routing provider, then delivering numbers to a customer's Teams account is the first step on their journey to using Teams Phone in their organization.

Haptap Call Manager provides a transformational tool to enable the next stage of full set-up and ongoing management of the customer's use of Teams Phone in their business.

Add a value-add layer that boosts retention and expands ARPU

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Manage many tenants efficiently: Control 100+ tenants from one secure dashboard—no new skills needed

With Microsoft Teams Phone increasing its dominance as the leading Unified Communications and telephony platform for business, Haptap Call Manager provides unique tooling for the Voice Channel partners, building on thier wealth of experience in managing traditional on-premise and cloud telephony services.

Haptap's Call Manager provides a familiar PBX control panel for Microsoft Teams Phone, with full remote access to your customers. This is achieved without you needing access to the customer's Microsoft account and other complex delegated administration methods.

This is the key to managing multiple customers Teams Phone systems via our management center, without needing new skills or training.

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Simple daily admin:
Add users, numbers and auto-attendants in seconds—no IT ticket.

If you are a provider that focuses on high-volume customer sales of numbers and calling plans, then Haptap's Call Manager makes a superb customer self-service tool.

Using our intuitive setup wizard, customers can be up and running in a few minutes with Teams as their phone system

Our white label branding options can also link directly into your commerce and support platforms to enable simple purchase of additional numbers and licenses, and one-click call reporting for problematic calls.

Take a look

Streamline Teams workflows with Haptap Call Manager so you can focus on what you do best. Click below to view our 3-minute full tour of our transformational Software.

See It In Action

Services

What We Offer

Haptap Call manager is a full customer management suite, hosted in the cloud and built for simplified management of Microsoft Teams phone services.

Setup made easy

A step-by step wizard to take you through your customer's Teams phone setup. Add a main number, auto-attendant and manage their users and groups. We'll also help you set up the emergency calling settings for their business.

Deliver Great Support

Haptap Call Manager delivers some unique support capabilities for providing care to customers. With our comprehensive management system you can click into a customer's configuration in a few seconds and set up new customers instantly.

Keep control of Teams calling

Call Manager's simple to understand management system shows the current status of your company setup and a weekly report of how everything's going, including high lights of anything to look into.

Your day-to-day companion

Call Manager takes care of the entire customer lifecycle. Beyond the great setup wizard, day-to-day tasks like user and group management and call reporting are handled seamlessly in the Call Manager portal

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Why haptap?

Founded by the team behind the world’s leading Direct Routing solution, serving over 1 million users, Haptap is backed by one of Europe’s largest telecommunications companies.
Our mission is to make Microsoft Teams Phone the world’s most feature-rich, functional, and user-friendly phone system through Call Manager.

Innovative Solutions: Complements Microsoft’s voice and AI strategy with advanced telephony services.

Proven Expertise: Built on years of experience in telephony and Microsoft Teams integration.

We're ready when
you are

Haptap Call Manager is built for the channel. Call to discuss how our service can transform your business and the best commercial model to suit your operation.

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haptap

Manage Teams Phone Services

Accelerate onboarding:
From numbers to fully configured Teams Phone in 6 minutes

Manage many tenants efficiently: Control 100+ tenants from one secure dashboard—no new skills needed