Exploring Haptap Managed Services Capability (Video)
- Mark Herbert
- May 20
- 1 min read
Updated: May 21
Taking a closer look at Haptap's unique 'manage on behalf of' capability. Here we see the unique benefit of the Call Manager console where partners and Managed Service Providers (MSPs) can share in the administration tasks of a customer's Teams Phone system.
Haptap Call Manager presents a revolutionary approach to managing Teams Phone:
A single console, presenting all the Teams Phone management features as a friendly PBX control panel
An MSP control centre allowing creation and management of customer accounts
The simple ability for an MSP to jump into a customer's Call Manager console and instantly manage their phone system
An enhanced security model, meaning that MSPs can have 1-click admin access to their customers Teams Phone controls - no usernames and passwords to forget or lose.
Haptap Call Manager is designed for use with Operator Connect, Direct Routing and Microsoft Calling Plans, so all voice MSPs can benefit from this transformational service.
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