haptap

• Call Manager is a fully-managed SaaS application, monitored and maintained around the clock.

• Comprehensive online and helpdesk support is available

• Call Manager maintains Microsoft Teams uptime and support SLA.

Industry-leading knowhow and support

• Limits data access to the Teams Phone configuration only, protecting customer privacy.

• Securely controls Call Manager access to authorized support team members.

• All changes logged securely in Microsoft Azure with end-to-end encryption, ensuring compliance.

Manage Customers Teams Phone System without risk

• Manage all your Teams Phone customers from a single portal.

• A simple dedicated portal to configure the customer’s Teams Phone system as a regular PBX

• Access diagnostic and logging information to troubleshoot issues quickly.

Operate an efficient Teams Phone System managed service.

• Founded by the team behind the world’s leading Direct Routing solution, serving over 1 million users, Haptap is backed by one of Europe’s largest telecommunications companies.

• Our mission is to make Microsoft Teams Phone the world’s most feature-rich, functional, and user-friendly phone system through Call Manager.

Innovative Solutions: Complements Microsoft’s voice and AI strategy with advanced telephony services.

Proven Expertise: Built on years of experience in telephony and Microsoft Teams integration.