Built for Partners
Haptap's Call Manager is a unique tool for partners and service providers to offer a fully managed service around Teams Phone.
Increase the value you offer to your customers
Provide easy configuration and support of Microsoft Teams Phone System for SMB customers. Haptap's unique Call Manager Service feature enables you to offer full phone system management of a customer's Teams Phone system without access to their Microsoft accounts.
What is Haptap Call Manager for Microsoft Teams?
For Operator Connect and Direct Routing service providers, Haptap Call Manager provides the automated simplicity that their customers need to rapidly configure Microsoft Teams phone system. This enables providers to address the SMB market with a scalable and superior Teams phone offer without the need for costly support and deployment resources.
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Private label and Branding
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Full private label branding to the DNS level
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Direct links to provisioning and support systems
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Incorporate commerce links for license purchasing for Microsoft CSPs.
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Create unique billing plans for customers based on consumption or license allocation
Add a new high-value business line to your practice.
2
Offer remote management services
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Unique remote manage-on-behalf-of capability for Teams Phone
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Secure access granted by the customer with phone-only scope
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Opportunities for new managed service offerings
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Increase revenue and provide differentiation
Provide a complete managed service for your customers
3
Self service customer provisioning
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Delight customers with a simple and fresh approach to Teams Phone admin
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Have simple organizations ready to use Teams phone in under 5 minutes
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Reduce support and provisioning resources whilst scaling SMB customer accounts.
Exceed customer expectations and offer fast time to value
4
A service built for the channel
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Hierarchical account structures with inherited access to all your customers
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Simple & instant self-provisioning of customer accounts
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Full portal and commerce/provisioning API
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Elegant monthly billing approach on active phone users only, but charge your customers as you choose.
Be in business out-of-the-box